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Introduction to Web Hosting 7

Short overview of the different components, fundamentals and operations that come together to make web hosting work.

Articles

  I have seen cheaper webhosting, why should I choose you?

Don't be fooled by other web hosting companies claiming to give you quality features for a few...

  What type of databases do you offer?

We offer MySQL 5 databases

 Can I change my domain after I sign up?

We can change the main domain on your account free within the first 30 days of signup. If it...

 Can I order even though I am not in Singapore

Yes, you can still order with us. We can host all international domain names and we also accept...

 Can I password protect directories?

Yes you can password protect directory's within cPanel.

 Can I setup my own cron jobs?

Yes, you may setup your own cron jobs from within the crontab button within cPanel.

 Can I upgrade my plan at anytime and how does it work?

Upgrading hosting accounts with us is very simple. Login to our Client Area and once logged in go...

 Can I use hosting for Warez, Appz, Serials, or other illegal material?

Absolutely NOT! If we find them in your directory or links to them, your entire account will be...

 Can you move my site over from my previous host?

We do offer site transfer services free of charge, however you previous host must be using...

 Do all hosting packages come with cPanel?

Yes!� All of our hosting solutions come with cPanel stock.� This allows you to take full...

 Do you allow IRC or eggdrop bots?

No, IRC and eggdrops are not allowed on our server and will get your account terminated without...

 Do you allow the uploading of Legal MP3's?

Yes, so long as the material is not illegal or copyrighted.

 Do you allow website to advertise commercially?

Yes, we allow sites to have commercial advertisements.

 Do you currently support PHP and MySQL?

Yes, all of our servers fully support PHP and MySQL.

 Do you make daily or weekly backups?

Yes, we make both daily and weekly backups of each account on all servers and they are...

 Do you offer Fantastico with your shared hosting plans?

Yes, fantastico is enabled on all accounts by default.

 Do you offer Telnet or Shell access?

Due to security reasons we are no longer offering these services to any customer.

 Do you offer domain registration services?

Yes we do, you can register a domain name with us for only S$20.00/year.

 Do you provide Phone Support?

No, at this time we only offer phone support for all pre-sales questions. We perfer that all...

 Do you provide Windows-based Hosting?

CYBERAXIS only provides Linux based hosting. We no longer provide Windows based hosting services.

 How can you offer unmetered bandwidth?

If you ordered a package with unmetered bandwidth, we do not place limits on your site's...

 How long will it take for my account to be active?

Your web hosting account will be activated immediately upon receiving your payment, and we will...

 How much is extra disk space and bandwidth?

If you require additional disk space and/or monthly transfer, you will need to upgrade your...

 What are my Nameservers?

If you are hosted on our servers, you need to point your domain name to our nameservers....

 What are the softwares installed on your servers?

We run the latest stable version of CentOS with the latest stable build of Apache, PHP, mySQL,...

 What control panel do you use and do you provide a demo?

All of our shared hosting packages come equipped with cPanel, one of the most popular control...

 What currency are your prices/fees in?

All our prices/subscription fees are in Singapore Dollars (SGD$).

 What forms of payment do you accept?

We currently accept Local Bank Transfer (United Overseas Bank, DBS Bank - Singapore), Cheques,...

 What happens after purchasing web hosting?

* Setup Time: The accounts are activated automatically. It means that package is created on the...

 What happens if my site exceeds the allocated bandwidth?

You will receive an automatic e-mail message warning you that you have reached 80% of your...

 What is the sign up process?

After you complete your order, we will send you an e-mail immediately with your login information...

 What type of technical support do you provide?

We provide our web hosting and reseller hosting customers with 24x7x365 Technical Support via our...

 Will my existing email accounts be transferred over as well?

  Will my email transfer? If your previous hosting company uses cPanel and you are...

 Will you move my current website?

Yes, we can move your current website to our servers if you are contracting us to do your website...

 Will you place advertisements on my website?

No, we will NEVER place any advertisements on your website.