How do I restore a backup?

Restore a Full Backup in cPanel

If you created a full backup in cPanel, we can assist in restoring all or part of it.

To request a restoration of your content from a backup file, simply fill out this form. When you get to the instructions, please clearly indicate what content you want restored and what you do not want restored.
There is no charge for restoring a backup generated by you.


 

Restore a Home Directory Backup in cPanel

To restore your files from a Home Directory Backup in cPanel, please do the following:

  1. Login to your control panel and click Backups.
  2. Click the Browse button next to the option which says Restore a Home Directory Backup.
  3. Select the cPanel backup file which you want restored.
  4. Click the Open button and click the Upload button.
  5. Your website should be working again.

Restore a MySQL "Partial" Backup in cPanel

To restore a database from a MySQL Backup in cPanel, please do the following:

  1. Login to your control panel and click Backups.
  2. Click the Browse button next to the option which says Restore a MySQL Database.
  3. Select the .sql.gz file which you want restored.
  4. Click the Open button and click the Upload button.
  5. Your database driven website should be working again.

Restore a QOXY Generated Backup

QOXY generates daily backups on all servers except dedicated servers.

See our article about our backup policy for details on which accounts get backed up, and what the limitations are. For example, shared and reseller accounts with more then 20 GB of files or 100,000 inodes are excluded from our backups service.

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