Server Migration Resolved
Priority - Medium Affecting Server - Whale

Date: 21 December 2019
Time: 2330 hrs to 0530hrs
Duration: 2 hours
Description: Server Migration
Affected: Shared Hosting services on whale.localhost.sg

You may experience intermittent or no connectivity during the above stated period of time. The maintenance work is essential for ensuring a high level of quality and stability across network performances. Kindly contact Technical Support via email at [email protected] Should you have any further enqueries with regards to this maintenance. We seek your understanding in this matter.

Node Migration Resolved
Priority - High Affecting Server - SolusVM

[COMPLETED]

Date: 9 August 2019
Time: 2330 hrs to 0530hrs
Duration: 2 hours
Description: Node Migration
Affected: Windows VPS services

You may experience intermittent or no connectivity during the above stated period of time. The maintenance work is essential for ensuring a high level of quality and stability across network performances. Kindly contact Technical Support via email at [email protected] Should you have any further enqueries with regards to this maintenance. We seek your understanding in this matter.

Network Maintenance Resolved
Priority - Medium Affecting Other - Network Maintenance

[COMPLETED]

Date: 27 July 2019
Time: 2330 hrs to 0330hrs
Duration: 4 hours
Description: Routine network maintenance
Affected: All services on network

You may experience intermittent or no connectivity during the above stated period of time. The maintenance work is essential for ensuring a high level of quality and stability across network performances. Kindly contact Technical Support via email at [email protected] Should you have any further enqueries with regards to this maintenance. We seek your understanding in this matter.

Network Maintenance Resolved
Priority - High Affecting System - Network Maintenance

Date: 15 July 2019
Time: 0330hrs to 0530hrs
Duration: 2 hours
Description: Routine network maintenance
Affected: All services on network

You may experience intermittent or no connectivity during the above stated period of time. The maintenance work is essential for ensuring a high level of quality and stability across network performances. Kindly contact Technical Support via email at [email protected] Should you have any further enqueries with regards to this maintenance. We seek your understanding in this matter.

Urgent Maintenance - whale.localhost.sg Resolved
Priority - High Affecting Server - Whale

Dear Customers,
 
Please be informed that the scheduled server maintenance will take place on whale.localhost.sg server @ [22:30 - 04:30 AM GMT+8] on Wednesday, 06 December 2017.

This maintenance is required to enhance the performance and stability of our hosting services.

Affected services: whale.localhost.sg 
Expected ETA: maintenance window is set to 60-120 minutes

Current Status: SCHEDULED

Should you have any questions, you are welcome to contact our Support Team.
 

QOXY Support Team
[email protected]
http://www.qoxy.com/support

Urgent Maintenance - whale.localhost.sg Resolved
Priority - High Affecting Server - Whale

Dear Customers,
 
Please be informed that the scheduled server maintenance will take place on whale.localhost.sg server @ [23:00 - 04:30 AM GMT+8] on Tuesday, 05 December 2017.

This maintenance is required to enhance the performance and stability of our hosting services.

Affected services: whale.localhost.sg 
Expected ETA: maintenance window is set to 60-120 minutes

Current Status: COMPLETED

Should you have any questions, you are welcome to contact our Support Team.
 

QOXY Support Team
[email protected]
http://www.qoxy.com/support

Urgent Maintenance - whale.localhost.sg Resolved
Priority - Medium Affecting Server - Whale

Dear Customers,
 
Please be informed that the scheduled server maintenance will take place on whale.localhost.sg server @ [23:00 - 03:30 AM GMT+8] on Saturday, 02 December 2017.

This maintenance is required to enhance the performance and stability of our hosting services.

Affected services: whale.localhost.sg 
Expected ETA: maintenance window is set to 60 minutes

Should you have any questions, you are welcome to contact our Support Team.
 

QOXY Support Team
[email protected]
http://www.qoxy.com/support

Urgent Maintenance - frog.localhost.sg Resolved
Priority - Medium Affecting Server - cp212

Dear Customers,
 
Please be informed that the scheduled server maintenance will take place on frog.localhost.sg server @ [23:30  - 03:30 AM GMT+8] on Monday, 27 November 2017.

This maintenance is required to enhance the performance and stability of our hosting services.

Affected services: frog.localhost.sg 
Expected ETA: maintenance window is set to 60 minutes

Should you have any questions, you are welcome to contact our Support Team.
 

QOXY Support Team
[email protected]
http://www.qoxy.com/support

Scheduled Maintenance - cow.localhost.sg Resolved
Priority - High Affecting Server - Cow

Dear Customers,
 
Please be informed that the scheduled server maintenance will take place on cow.localhost.sg server @ [23:00  - 23:59 AM GMT+8] on Wednesday, 23 August 2017.

This maintenance is required to enhance the performance and stability of our hosting services.

Affected services: cow.localhost.sg 
Expected ETA: maintenance window is set to 30 minutes

Should you have any questions, you are welcome to contact our Support Team.
 

QOXY Support Team
[email protected]
http://www.qoxy.com/support

DC EAST - Planned Work Announcement Resolved
Priority - High Affecting Other - Network Maintenance

Site Address = DC EAST
Start: 2017-10-24 19:00:00 GMT+8
End: 2017-10-24 20:00:00 GMT+8
Duration: 60 Minutes
Impact: 60 Minutes
Location: Singapore
Reason: Maintenance to perform Network Integration works [SKDI Backhaul Migration] at ISTT and SGGS.

[MIGRATION] cheetah.localhost.sg Resolved
Priority - High Affecting Server - Cheetah

We will be shutting off services on cheetah.localhost.sg in order to complete migration of users to a new server (tiger.localhost.sg). During migration, there might be service disruption for certain period of time.

[URGENT MAINTENANCE] rabbit.localhost.sg Resolved
Priority - Critical Affecting Server - Rabbit

We are currently experiencing hardware issues and are working quickly to resolve the problem. We expect to fix this issue within next 6 hours.

VPS Migration [S22/S25/S27] Thursday, 18 Dec Resolved
Priority - Critical

Update @ 0530 HRS GMT +8: Migration Completed.
Update @ 0100 HRS GMT +8:
Starting on migrations now.
===

VPS node [S22/S25/S27] requires some hardware and software maintenance and we have decided that in the log run it's better to decommission this host.  All VPSs will be migrated to N113, one our newest host servers.  Unless you schedule with us, we will begin moving VPSs to N113 starting at 01:00 a.m. Thursday, 18 December 2014 GMT+8:


VPS moves typically take from 2 - 5 minutes per GB of your filesystem size. 

If you would like to schedule for our staff to do the the VPS move sometime before, or even after this date just open a support ticket and we can accommodate that.

Network Maintenance Resolved
Priority - High Affecting System - Network Maintenance

Date: 22nd November 2014 (Saturday)
Time: 0400hrs to 0600hrs
Duration: 2 hours
Description: Routine network maintenance
Affected: All services on Network 103.23.76.0/22

You may experience intermittent or no connectivity during the above stated period of time. The maintenance work is essential for ensuring a high level of quality and stability across network performances. Kindly contact Technical Support via email at [email protected] Should you have any further enqueries with regards to this maintenance. We seek your understanding in this matter.

Emergency Network Maintenance Resolved
Priority - Critical Affecting System - Network Routing Equipments

Emergency Network Maintenance

We are scheduling an emergency network maintenance.

Date: 25 April 2014
Time: 5.30pm

During this time, there will be intermittent network disruptions.

The purpose of this maintenance is to rectify routing network issues.

Thank you for your understanding.

 

Monthly Network Maintenance Resolved
Priority - Medium Affecting System - Shared Hosting, Reseller Hosting, VPS, Dedicated Servers

Date: 14th January 2012  (Saturday)

Time: 0400hrs to 0600hrs

Duration: 2 hours

Description: Routine and preventive maintenance

Affected: Shared Hosting, Reseller Hosting, VPS, Dedicated Servers

You may experience intermittent or no connectivity during the above stated period of time. The maintenance work is essential for ensuring a high level of quality and stability across network performances.

Kindly contact QOXY Technical Support at (+65) 6-1000-717 or email us at [email protected] should you have any further enqueries with regards to this maintenance.

We seek your understanding in this matter.

Thank you.